Returns & Exchanges
At Bodycare, we want you to be completely satisfied with your beauty routine, which is why we offer a 30-day return window for products in their original packaging. Please note that for hygiene reasons, skincare and cosmetic items must be unopened and unused to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original box, ensuring all seals are intact, and include the packing slip provided in your confirmation email.
Ship It Back
Print the prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing